01
Agreement and authority
These Terms are an agreement between you and IPN Tennis Tour LLC, a Wyoming limited liability company with an address at 30 N Gould St Ste R, Sheridan, WY 82801 USA, doing business as IPI (“IPI,” “we,” “us,” or “our”). IPI operates the websites, application, and related services described here as the “Service.” “Customer” means the person or organization that obtains access to the Service. “Authorized User” means a person the Customer permits to use its account or workspace.
If you accept these Terms for a Customer, you represent that you can bind that Customer. The Customer is responsible for its Authorized Users and for use of the Service through its accounts.
02
The Service
IPI helps companies define objectives, collect proof, review work, record decisions and outcomes, and preserve operational knowledge. Subject to these Terms and any accepted order, IPI grants the Customer a limited, non-exclusive, non-transferable right to use the Service for lawful internal business purposes during the applicable subscription.
IPI may improve or change the Service over time. We will not use a material change to remove an already-paid core function without providing reasonable notice or an appropriate remedy.
03
Accounts and company administration
Customers and Authorized Users must provide accurate information, protect their credentials, keep permissions current, and promptly report suspected unauthorized access. Company administrators control workspace membership, roles, and the authority granted within their company account.
An account may not be shared in a way that obscures who performed an action. You are responsible for activity conducted through credentials you control, except to the extent caused by IPI’s breach of these Terms.
04
Customer Data and confidentiality
“Customer Data” means information submitted to or created within the Service for a Customer, including company context, objectives, proof, reviews, decisions, work history, and operating records. The Customer retains ownership of Customer Data. The Customer grants IPI the rights needed to host, process, transmit, secure, and support Customer Data to provide the Service and follow the Customer’s lawful instructions.
The Customer must have the rights, notices, and permissions required for Customer Data it provides. Each party will protect the other party’s non-public business information and use it only to perform under these Terms. Confidentiality does not cover information that is public without breach, already lawfully known, independently developed, or lawfully received from another source.
06
Acceptable use
You may not use the Service to harm people, systems, or the integrity of another company’s work record. In particular, you may not:
- use the Service unlawfully, fraudulently, or to violate privacy, employment, intellectual-property, or other rights;
- submit data you are not authorized to use, impersonate another person, distribute malware, or abuse credentials;
- probe for or obtain unauthorized access, bypass access controls, disrupt the Service, or impose unreasonable load;
- scrape, resell, sublicense, or reverse engineer the Service except where applicable law does not permit that restriction.
07
Third-party services and assisted processing
The Service relies on third-party infrastructure, communications, payment, and processing services. Customer-selected integrations may also be governed by their own terms. IPI remains responsible for its obligations under these Terms when it uses service providers to operate IPI.
When an authorized IPI feature uses assisted processing, IPI limits the content supplied to what the requested task requires. The Customer remains responsible for deciding whether its use of that feature is appropriate for the Customer Data involved.
08
Charges, renewal, and taxes
Charges, currency, billing cadence, and included service are those shown at checkout or in an accepted order. Recurring subscriptions renew at the disclosed cadence until cancelled. The Customer authorizes the payment method provided at checkout to be charged for amounts due.
While a subscription remains active, the recurring price shown at signup increases by 8% every 108 days. The updated price applies to the next charge due after each increase unless the subscription is cancelled before that billing date.
The Customer is responsible for applicable taxes other than taxes based on IPI’s net income. Overdue amounts may result in suspension after notice, subject to applicable law.
09
Cancellation and refunds
You may request cancellation through any in-product control IPI provides or by emailing commercial@ipn.tennis. Cancellation stops the next billing-cycle charge and takes effect at the end of the current paid period unless IPI confirms an earlier date.
IPI will refund the initial subscription purchase when the cancellation and refund request is received at commercial@ipn.tennis within 24 hours after that purchase. Send the request from the email associated with the account. Refunds return to the original payment method. After that 24-hour window, subscription charges are non-refundable except where required by law.
10
Suspension, termination, and records
IPI may suspend access when reasonably necessary to address nonpayment, a material breach, unlawful activity, or a security risk. Where practical, IPI will give notice and an opportunity to cure. Either party may terminate for an uncured material breach after reasonable written notice.
When access ends, the Customer and its Authorized Users must stop using the Service. Data handling after closure follows the Privacy Policy. Company work, billing, security, and audit records may be retained when needed to serve the Customer, preserve the operating record, resolve disputes, or meet legal obligations.
11
IPI ownership and feedback
IPI and its licensors retain all rights in the Service, including its software, design, documentation, and related intellectual property. No rights are granted except those stated in these Terms.
If you provide feedback, IPI may use it to improve the Service without restriction or payment. Feedback does not transfer ownership of Customer Data or the Customer’s confidential information.
12
Warranties and responsibility
Each party represents that it has authority to enter these Terms. IPI will provide the Service with reasonable care and skill. Except for that commitment and to the maximum extent permitted by law, the Service is provided as available and implied warranties are disclaimed.
The Customer will defend and indemnify IPI against third-party claims arising from Customer Data, the Customer’s unlawful use of the Service, or the Customer’s breach of the Acceptable use section, except to the extent the claim was caused by IPI.
13
Limits of liability
To the maximum extent permitted by law, neither party is liable under these Terms for indirect, incidental, special, exemplary, or consequential damages, or for lost profits, revenues, goodwill, or business opportunities. Each party’s total liability arising from the Service will not exceed the amounts paid or payable to IPI for the Service during the 12 months before the event giving rise to the claim.
These limits do not apply to liability that cannot lawfully be limited, a party’s fraud or willful misconduct, the Customer’s payment obligations, or misuse of the other party’s intellectual property or confidential information.
14
General terms and contact
These Terms, the Privacy Policy, any accepted order, and any terms expressly incorporated into them form the complete agreement for the Service. If an order conflicts with these Terms, the order controls for that order. A party may not assign the agreement without the other party’s consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets.
If part of these Terms is unenforceable, the rest remains effective. Failure to enforce a term is not a waiver. These Terms are governed by the laws of Wyoming, excluding its conflict-of-laws rules. The state courts located in Sheridan County, Wyoming, and the federal courts having jurisdiction over Sheridan County, Wyoming, have exclusive jurisdiction over disputes arising from or relating to these Terms or the Service, and each party consents to personal jurisdiction there. Before starting formal proceedings, the parties will make a good-faith effort to resolve a dispute through commercial@ipn.tennis.
IPI may update these Terms by posting a revised effective date and giving appropriate notice of material changes. Questions and legal notices may be sent to commercial@ipn.tennis.
BILLING POLICIES
Cancellation and refund policies
Cancellation Policy
Cancel before the next billing date to stop the next charge. Access continues through the current paid period. While active, the recurring price increases by 8% every 108 days.
Refund Policy
Request cancellation and a refund within 24 hours after the initial subscription purchase. After that window, subscription charges are non-refundable except where required by law.