01
Your company and IPI have different responsibilities.
Your company decides what work information to submit, who participates, and who receives workspace access. IPI processes that company-controlled information to provide the service.
IPI separately determines how account, billing, website, support, security, and service-operation information is handled, as explained in this policy.
A request about your company's work records may need to go to the company. IPI will support the company as appropriate. Requests about information IPI controls can be sent directly to us.
02
Information you and your company provide.
Depending on how you use IPI, this may include:
- Account details: your name, company, contact details, role, language, and sign-in information.
- Work information: company context, departments, objectives, instructions, answers, proof, files, links, reviews, decisions, outcomes, and retained operating knowledge.
- Invitations and updates: invitation details, relationships between authorized users, phone numbers, and notification preferences.
- Messages to IPI: support requests, business inquiries, and security reports.
When you use voice input, IPI also processes the audio needed to turn your answer into text.
03
Payment information.
Stripe handles card entry and checkout. IPI keeps the billing contact, service selected, subscription status, transaction references, and payment status needed to operate your account. It does not store the full card number in its product database.
Stripe handles the payment information it collects under its own privacy terms.
04
Information from using the website and product.
IPI receives information such as your IP address, browser and device details, approximate location derived from network information, language, timezone, where a visit came from, pages viewed, actions taken, and their timing. This can also include errors and security events.
Session identifiers and first-party browser storage support sign-in, security, preferences, reliable navigation, and product measurement.
05
How that information is used.
IPI uses information to:
- Run your account and workspace, check identity and access, and support objectives, proof, reviews, decisions, payout records, and company knowledge.
- Deliver work updates, answer requests, manage subscriptions, and confirm payments.
- Protect accounts, investigate abuse, fix errors, and improve reliability and usability.
- Meet legal obligations, enforce agreements, and establish or defend legal claims.
06
How super intelligence uses work information.
When a feature uses an outside super intelligence service, IPI sends the work information needed for that task. This can include the context or proof being reviewed. It does not give that service unrestricted access to your company's workspace.
The resulting output is used in the relevant IPI feature. Your company's authorized people retain authority over approvals, revision requests, payouts, and company decisions.
07
Who may receive information.
Information may be shared with:
- People authorized by your company, according to their membership, role, and permission to access the work.
- Providers that help operate IPI, including hosting, storage, authentication, payments, communications, support, security, and super intelligence processing.
- Services or people you or your company direct IPI to share with, including integrations your company enables.
- Advisers, authorities, or other parties when reasonably necessary for legal process, safety, fraud prevention, or enforcing agreements.
- Parties involved in a merger, financing, acquisition, reorganization, or sale of business assets, with appropriate confidentiality protections.
08
Browser storage and messages.
IPI uses browser storage and similar technologies for sign-in, session protection, preferences, public-page measurement, and core product operation. Blocking required storage can prevent parts of IPI from working.
IPI may send account, security, work-progress, support, and billing messages by email and, where configured, text message. You can manage optional updates through the notification choices available to you. Necessary account, security, or legal notices may still be sent where permitted.
09
Closing an account and deleting records are different actions.
IPI keeps information for as long as needed to provide the service, preserve company operating records, protect the service, meet contractual and legal obligations, resolve disputes, and enforce agreements. The period depends on the information and why it is held.
Closing an account ends that user's active access. It does not automatically erase the company's work history. Work records, billing records, security records, and backups may remain for the purposes described above.
Information is deleted or de-identified when it is no longer needed for those purposes.
10
How information is protected.
IPI uses administrative, technical, and product safeguards to protect information. Company and role permissions limit access, proof files remain behind protected access, and release checks test important security protections.
The Security page explains these protections and how to report a concern.
11
Your choices and privacy requests.
Depending on where you live, you may have rights to see, correct, delete, or receive a portable copy of your personal information, or to object to or restrict certain uses.
You can update available account details and notification preferences in IPI. For other requests, contact us. We may need to verify your identity. Requests concerning company-controlled work records may need to be handled by your company, with IPI's support where appropriate.
IPI responds to privacy requests as required by applicable law.
12
Information may be processed internationally.
IPI and its providers may process information in countries other than the country where it was collected. Where required, IPI uses contractual or other recognized safeguards for those transfers.
13
Business use and children.
IPI is a business service and is not directed to children. Users must be able to enter an agreement lawfully or use IPI through an organization authorized to provide that access.
Contact us if you believe a child has provided personal information without appropriate authorization.
14
Updates and contact.
This policy may change as IPI, the law, or our operating practices change. The effective date identifies the current version. We will give appropriate notice of material changes.
IPI is operated by IPN Tennis Tour LLC, 30 N Gould St Ste R, Sheridan, WY 82801 USA. Send questions, privacy concerns, and requests through Contact us.